kursitotoFrequently Asked Questions

To reset your kursitoto password, go to the login screen and tap "Forgot Password?" Enter your email address, and we send a secure reset link to your inbox. Click the link, set a new password (at least 8 characters, with uppercase, lowercase, and a number), and confirm it. Once you reset your password on kursitoto, all active sessions on your account end for security. You must log in again on all devices using your new password. The password reset link is valid for one hour. If it expires, return to the login screen and request a fresh link. This process applies whether you access kursitoto on Android, iOS, or desktop.

No. Our kursitoto platform policy allows one account per person. We identify duplicate accounts during our verification process and close all but one. If you attempt to open multiple accounts on kursitoto using the same national ID, email, or phone number, we flag and close the duplicates immediately. Any balance in a closed duplicate account on kursitoto may be forfeited. If you have accidentally opened a second kursitoto account and need help, contact our support team with your details. Do not attempt to use multiple accounts to circumvent kursitoto policies or account preferences. Violating this rule may result in permanent account closure on our platform.

To request deletion of your kursitoto account and personal data, go to Account Settings, select Privacy, and tap "Request Account Deletion." You must confirm the request via email. Our kursitoto team processes deletion requests within five business days. Once your account is deleted, your email, phone, and national ID are removed from our kursitoto system. However, we retain a record of your transactions (without personal detail) for accounting and compliance purposes, as required by law. If you have an outstanding balance on your kursitoto account at the time of deletion, that balance is forfeited. You cannot reactivate a deleted kursitoto account; to use our platform again, you must create a new account with a different email address.

When you submit a withdrawal request on kursitoto, our team reviews it to verify your balance and account status. Bank withdrawals to BCA, e-wallet, mobile banking, or local payment accounts typically clear within one business day on weekdays. Mobile-wallet withdrawals to online payment, e-wallet, mobile banking, or local payment often arrive within hours, depending on the wallet provider. During public holidays like Idul Fitri, Idul Adha, or Imlek, or when we experience high request volume, processing may take longer than normal. We do not charge fees on withdrawals from kursitoto—the full amount you request goes to your chosen payment method. You can track your withdrawal status in your kursitoto account under Transaction History. If a withdrawal is delayed beyond our standard windows, contact our support team with your request ID.

Our kursitoto platform does not charge deposit or withdrawal fees. When you deposit via online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, the full amount is credited to your kursitoto balance. Similarly, when you withdraw, the entire requested sum goes to your chosen payment method (whether mobile banking, local payment, online payment, e-wallet, or mobile wallet). Your bank or wallet provider may charge you a small transaction fee on their end, but kursitoto itself deducts nothing. Any fee you see in your bank or wallet app is from your financial institution, not from us. If you notice an unexpected charge on kursitoto, contact our support team immediately with your transaction details so we can investigate.

Our kursitoto platform covers a range of football tournaments and leagues year-round. Major competitions include Liga 1 (Indonesia's top league), Piala Indonesia, Piala AFF, Champions League, Premier League, and various regional tournaments. Our kursitoto odds team updates markets daily based on fixtures. During the Liga 1 season, you can bet on matches in real time on our platform, and when international tournaments like Piala AFF are held, we add those fixtures immediately on kursitoto. We also offer live-dealer games (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Check the Sports or Games menu in your kursitoto account to see the current full list of available markets.

Free bets and free spins are promotions that our kursitoto team occasionally offers to new or returning users. A free bet is a voucher you can use to place a wager on a selected market without spending your own balance. Free spins are uses of a slot game without deducting your account balance. When you receive free bets or spins on kursitoto, they appear in a Promotions or Offers section within your account, and you receive an in-app notification. Each promotion on kursitoto comes with specific terms: a time limit (valid for a certain number of days), eligible markets or games, and wagering requirements (you may need to bet the free amount a certain number of times before withdrawing any winnings). To see the full terms of any promotion, click the Details button in your kursitoto Promotions tab. Not all users qualify for every promotion, and eligibility is based on account age, deposit history, and geography. Our kursitoto team reserves the right to withdraw promotions at any time.

Our kursitoto live chat team is available during business hours in Jakarta time. When you tap the Help or Support button in your kursitoto account, you see the current availability status. If live chat is offline, you can submit an email inquiry, and our kursitoto support team will respond within one business day. For urgent account security issues (unauthorized access, suspicious activity), contact our support team immediately—we prioritize security concerns. Our kursitoto support team speaks English and Indonesian. If you are in Surabaya, Bandung, Medan, or another region in Indonesia, you can still reach us via the same chat and email channels. Response times may be longer during peak demand or public holidays, but we remain committed to helping all kursitoto users.